RIGHT OF WITHDRAWAL
RIGHT OF WITHDRAWAL FOR CONSUMERS AND MODEL WITHDRAWAL FORM
Right of withdrawal for consumers for distance selling contracts/contracts concluded in the online shop Consumers - i.e. any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity - can withdraw from their contractual declaration for paid contracts under the following conditions: In the case of a contract for one or more goods that can be sent by parcel, which reach the consumer in a single delivery, which are delivered separately or which are delivered to the consumer in several partial deliveries or pieces:
CANCELLATION POLICY
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of withdrawal, you must notify us (The Collective GmbH, Kaistr. 16, 40221 Düsseldorf, Germany, Telephone: +49 (0) 211 819 948 21, email: hello@les-visionnaires.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.
CONSEQUENCES OF REVOCATION
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to The Collective GmbH, Kaistr. 16, 40221 Düsseldorf, Germany, immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
We will bear the cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling that is not necessary to check the quality, properties, and functioning of the goods.
b) SAMPLE CANCELLATION FORM
SAMPLE CANCELLATION FORM (If you wish to cancel the contract, please fill out this form and return it.)
- To:
The Collective GmbH
Kaistr. 16
40221 Düsseldorf
Germany
Email: hello@les-visionnaires.com
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is made on paper)
- Date
_______________
(*) Delete as appropriate.